Support Center

Get help with ZawajPlus platform, learn Islamic guidelines for halal marriage, and find answers to your questions about our Islamic matrimonial services.

Frequently Asked

Questions

Find answers to the most common questions about ZawajPlus and Islamic marriage practices.

How do I create my profile?

Sign up with your email, complete the registration process including your Islamic preferences, upload photos, and verify your account. The setup includes personal details, religious practices, and marriage intentions.

What makes this app different from other dating apps?

ZawajPlus is specifically designed for halal partner search with complete privacy protection. Users can stay private while looking for a halal partner, with photos and videos kept secure until requested. We focus on serious marriage intentions with family involvement.

Can I stay private while using the app?

Yes, absolutely! You can maintain complete privacy while searching for a halal partner. Your personal information and media are protected, and you control what information is shared and when.

How does polygamy support work for men?

Men can specify the number of wives they are looking for: 2nd wife, 3rd wife, or 4th wife. This helps women understand the marriage position being offered and make informed decisions according to Islamic principles.

What options do women have regarding polygamy?

Women can choose to accept polygamy and specify which marriage positions they would consider (1st, 2nd, 3rd, or 4th wife). This ensures clear understanding of the marriage arrangement from the beginning.

How are profiles verified?

All female profiles go through a verification process by our team. We verify identity documents, ensure Walis are properly informed, and maintain complete transparency throughout the process.

How do video meetings work?

Video meetings are conducted through our secure platform with proper Islamic etiquette. Family members can be involved when appropriate, and all meetings maintain the highest standards of respect and privacy.

Get in Touch

Contact Support

Need help? Our support team is here to assist you with any questions about ZawajPlus platform.

WhatsApp Support

Get instant help through WhatsApp. Our support team is available to assist you with any questions.

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Email Support

Send us an email and we'll get back to you within 24 hours with detailed assistance.

Islamic Guidance

Marriage Guidelines

Learn about Islamic principles for marriage and how ZawajPlus helps you follow the Quran and Sunnah.

Polygamy in Islam

Polygamy is a blessed Sunnah mentioned in the Quran. Allah says in Surah An-Nisa (4:3): "And if you fear that you will not deal justly with the orphan girls, then marry those that please you of [other] women, two or three or four."

  • Maximum of four wives is allowed
  • Justice and fairness must be maintained
  • Financial capability is required
  • Equal treatment of all wives

Proper Islamic Courtship

Islam encourages getting to know potential spouses in a respectful manner. The Prophet (PBUH) said: "When one of you seeks to marry a woman, if he is able to look at what will induce him to marry her, then let him do so."

  • Wali (guardian) involvement
  • Chaperoned meetings
  • Focus on character and deen
  • Avoid private interactions

Family Involvement

The involvement of families, especially the Wali (guardian), is essential in Islamic marriage. The Prophet (PBUH) said: "No marriage is valid without a Wali."

  • Wali approval is mandatory
  • Family consultation is encouraged
  • Transparent communication
  • Respect for family wishes

Marriage Contract (Nikah)

The Islamic marriage contract is a sacred bond that should be entered with sincerity and commitment to Allah's guidance.

  • Mahr (dower) agreement
  • Witness requirements
  • Clear terms and conditions
  • Islamic ceremony preferred
Stay Safe

Safety Guidelines

Your safety is our priority. Follow these guidelines to ensure a secure experience on ZawajPlus.

Profile Safety

Keep your personal information secure while creating meaningful connections.

  • Don't share personal contact details immediately
  • Use the platform's messaging system initially
  • Verify the identity of potential matches
  • Report suspicious profiles immediately

Meeting Safety

When meeting potential matches, always prioritize safety and Islamic guidelines.

  • Always meet in public places
  • Inform your Wali or family about meetings
  • Use video calls before in-person meetings
  • Trust your instincts

Online Safety

Protect yourself from online scams and fraudulent profiles.

  • Never send money to anyone
  • Be cautious of profiles asking for financial help
  • Verify identity through video calls
  • Report and block suspicious users

Reporting Issues

Help us maintain a safe community by reporting inappropriate behavior.

  • Report fake or suspicious profiles
  • Report inappropriate messages or behavior
  • Contact support for any safety concerns
  • Help us maintain Islamic values on the platform